FREQUENTLY ASKED QUESTIONS

What does office cleaning include?

Of course, it depends on the customer, their needs and the needs of the office staff.  Generally, the purpose of office cleaning is to keep offices, meeting rooms and hallways clean and odour-free while providing users with a pleasant working environment and projecting a positive image.  Some clients like to include office kitchens too.

How frequently should office cleaning be performed?

Again, it all depends on what’s required and the traffic levels of the office. Most of our office cleaning customers with busy offices require a wipe down clean daily with a deeper clean and hoover weekly.

What training do we give staff?

Our cleaning team receive rigorous training that is better than industry-standard. A two-week program during which they learn the finer points of commercial and office cleaning, including:

  • The importance of dwell time when applying disinfectant
  • How to thoroughly dust offices without disrupting desktops
  • Market-leading carpet cleaning techniques
  • How to maintain bacteria-free high touch surfaces
  • Treatments to use on hard floor surfaces
  • Safe management of all treatments
  • Best practices for working safely in public areas
  • How to work cleaner & greener
  • How to look for ways to add value to customers

What are our prices?

We charge for our services on a cost-by-cost basis as each job can be so different and there are many things to consider. Some factors that can impact costing include location & travel time, number of cleaners required, complexity of the job and working hours of the job. If you’re interested in getting a quote, please enter your postcode above and we’ll be pleased to provide a proposal.

What type of cleaning jobs do we take on?

Generally speaking, all of our jobs are office, commercial, retail or industrial cleaning in nature.  Although we have performed a number of large scale residential jobs also (blocks of flats, housing estates, etc).  Examples of our work include serviced offices, shopping centres, shopping stores, end of commercial tenancy, after build cleaning, factory cleaning and environmental cleaning.  If you wonder whether we can help, please drop us a line and we’ll be happy to chat.

Why is cleaning so important in retail?

The ultimate goal for any retail business is to increase footfall and drive revenue, which usually comes through  improving the overall customer experience.

Cleaning is an important aspect of delivering a positive customer visit and a well-kept and tidy store increases the chance of a return visit or customer recommendation.

What are common challenges in retail cleaning?

A common issue for retailers is weighing up the level of cleaning that is required during trading hours against cleaning that takes place when the shutters come down. Deciding the right balance for your business is an important factor worth careful thought.

What training do we give staff?

Our cleaning team receive rigorous training that is better than industry-standard. A two-week program during which they learn the finer points of commercial and office cleaning, including:

  • The importance of dwell time when applying disinfectant
  • How to thoroughly dust offices without disrupting desktops
  • Market-leading carpet cleaning techniques
  • How to maintain bacteria-free high touch surfaces
  • Treatments to use on hard floor surfaces
  • Safe management of all treatments
  • Best practices for working safely in public areas
  • How to work cleaner & greener
  • How to look for ways to add value to customers

What are our prices?

We charge for our services on a cost-by-cost basis as each job can be so different and there are many things to consider. Some factors that can impact costing include location & travel time, number of cleaners required, complexity of the job and working hours of the job. If you’re interested in getting a quote, please enter your postcode above and we’ll be pleased to provide a proposal.

What type of cleaning jobs do we take on?

Generally speaking, all of our jobs are office, commercial, retail or industrial cleaning in nature.  Although we have performed a number of large scale residential jobs also (blocks of flats, housing estates, etc).  Examples of our work include serviced offices, shopping centres, shopping stores, end of commercial tenancy, after build cleaning, factory cleaning and environmental cleaning.  If you wonder whether we can help, please drop us a line and we’ll be happy to chat.

What cleaning solutions are best for retail premises?

Retail stores are commonly diverse spaces and different areas may have distinct cleaning requirements. As there may be high footfall during store opening hours, choosing the most efficient materials and products for the job is essential.

Additionally, many retail stores are placed in prime locations and storage spaces are often small.

In instances like this, multi-purpose cleaning products can usually be a most cost and time efficient choice in retail cleaning.

Why is industrial cleaning so important?

As a warehouse or industrial premises owner, you have a legal obligation to ensure your premises remains safe for employees and visiting parties at all times. If there is waste or untidiness that is prohibiting the achievement of this objective, it’s something you should sort fast before somebody ends up hurt or you end up in court.

What are common challenges in industrial cleaning?

A most common issue in industrial cleaning is around health and safety.

Many site owners choose to factor in designated clean times.  However, sometimes it’s not always possible to predict when mess or spillages will occur.  Which is when you most need a responsive industrial cleaner.

What training do we give staff?

Our cleaning team receive rigorous training that is better than industry-standard. A two-week program during which they learn the finer points of commercial and office cleaning, including:

  • The importance of dwell time when applying disinfectant
  • How to thoroughly dust offices without disrupting desktops
  • Market-leading carpet cleaning techniques
  • How to maintain bacteria-free high touch surfaces
  • Treatments to use on hard floor surfaces
  • Safe management of all treatments
  • Best practices for working safely in public areas
  • How to work cleaner & greener
  • How to look for ways to add value to customers

What are our prices?

We charge for our services on a cost-by-cost basis as each job can be so different and there are many things to consider. Some factors that can impact costing include location & travel time, number of cleaners required, complexity of the job and working hours of the job. If you’re interested in getting a quote, please enter your postcode above and we’ll be pleased to provide a proposal.

What type of cleaning jobs do we take on?

Generally speaking, all of our jobs are office, commercial, retail or industrial cleaning in nature.  Although we have performed a number of large scale residential jobs also (blocks of flats, housing estates, etc).  Examples of our work include serviced offices, shopping centres, shopping stores, end of commercial tenancy, after build cleaning, factory cleaning and environmental cleaning.  If you wonder whether we can help, please drop us a line and we’ll be happy to chat.

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